Ordering

Typically, prescription orders take between 24-48 hours to be processed. Non-prescription orders placed within business hours will be processed within 2 hours.

If you are ordering a prescription item and you do not have a prescription: the 24-48 hour window allows a member of the Pawprint Oxygen Team to reach out to your veterinarian to get a prescription approval for oxygen therapy.

If you do have a prescription: on file or upload one upon check out, the order will process much quicker, as this step is already complete.

We recommend having your pet, vet, shipping, and payment information available.

When ordering a prescription item (oxygen concentrator) on pawprintoxygen.com, we will need your pets information including:

• name
• age
• gender
• weight
• breed
• medical conditions
• all medications

We will also need your vets information including:

• veterinarians first and last name
• clinic name
• clinic address
• clinic phone number

You can order more canisters online, over the phone, or by sending us an email at any time. 

To reorder online, simply head to this link: https://pawprintoxygen.com/product/pet-oxygen-canister-15-liter/

To reorder via phone, please call us at 855-699-4366 between the hours of 9am-5pm EST Monday-Friday. To reorder via email, please contact us at info@pawprintoxygen.com.

We are available online direct to your door, 24/7 through our website here