For Non-Prescription items: just your shipping address, and method of payment!

For Prescription items (orders containing an oxygen concentrator): You'll be able to go through checkout and complete your order. After your order is in our system, we'll be contacting you for either your Vet's information to collect your prescription or the prescription you have. We need a valid RX in order for your order to ship out. You must fill out the form on this page for your prescription order to ship.

UPS Ground, UPS Next Day Air, and USPS are available shipping carriers. Please read below for restrictions.

Orders containing Pawprint Oxygen Canisters must be shipped via UPS Ground due to federal regulations; they cannot be shipped with USPS or UPS Next Day Air. Orders of Pawprint Oxygen Canisters cannot be expedited due to shipping restrictions.

All other products, including oxygen concentrators, oxygen cages, pet oxygen masks, and regulators, may be shipped through UPS Ground, UPS Next Day Air, and USPS. The UPS Next Day Air option is available for an additional cost, and a quote can be provided by calling us at 855-699-4366.

Orders placed Monday-Friday before 3:30PM EST will ship out the same day. Orders placed after 3:30PM EST will be shipped out the next business day. If you are ordering on a weekend, please note, your order will remain on hold until the next business day.

We are available online direct to your door, 24/7 through our website.

Unfortunately, we do not have a physical retail presence at the moment.

Typically, prescription orders take between 24-48 hours to be processed. Non-prescription orders placed within business hours will be processed within 2 hours.

If you are ordering a prescription item and you do not have a prescription: You must fill out this request form. The 24-48 hour window allows a member of the Pawprint Oxygen Team to reach out to your veterinarian to get a prescription approval for oxygen therapy.

If you do have a prescription: on file or upload one upon check out, the order will process much quicker, as this step is already complete.

Ordering more canisters for your kit is easy! Order canisters here.

To reorder via phone or email, please call us at 855-699-4366 between the hours of 9am-5pm EST Monday-Friday. Or email us anytime at info@pawprintoxygen.com.

We ship anywhere in the United States, excluding Hawaii and Puerto Rico.

VetMed Solutions offers our products in Canada. They are able to service both veterinarians and pet owners. To learn more, you can call them directly at 1-888-976-8696 or email them at info@vetmedsolutions.com. For more information please visit their website. 

Our products are currently unavailable internationally.

Only our Oxygen Concentrators require a prescription

If you are purchasing an Extended Therapy Bundle (with a concentrator in the bundle) you will need to submit a prescription for that item to ship out to you.

No, it will remain valid indefinitely in our system.

Fill out the prescription request form so that we can contact your Veterinarian and obtain a prescription on your behalf. Oxygen Therapy can sometimes be a new offering some vets don't utilize just yet. When we contact them for you, we're able to answer any and all of their questions at the same time.

If you already have a prescription filled out by your vet, you can upload it on the form too!

A medical grade oxygen concentrator is a device that filters oxygen from the surrounding room air and concentrates it in order to provide high purity oxygen (>90%).

An oxygen concentrator does not need to be refilled like an oxygen tank does, as it is able to create its own supply of oxygen from the surrounding room air. Our units have a run time of over 30,000 hours, and require very little maintenance. We offer both 10 liter oxygen concentrators and 5 liter oxygen concentrators.

No, our 15L oxygen canisters do not provide enough oxygen to fill the volume of an oxygen chamber or supply oxygen continuously without running out.

The size of the oxygen concentrator needed depends on the size of the oxygen cage you are using.

The oxygen cage requires an oxygen concentrator set at its highest flow rate. Use a 5 liter concentrator for small/medium cages, or a 10 liter for large cages. Increasing cage size necessitates higher flow rates to circulate air effectively and maintain oxygen levels.

Yes, our Oxygen Concentrators are the only products we require a prescription for. Prescriptions can be uploaded to your Pawprint Oxygen online profile, emailed to info@pawprintoxygen.com or faxed to 855-699-3366. You can download our RX Form and send it to your veterinarian, giving them everything they need to send us a prescription.

We require a prescription to ensure that your pet is getting the best possible care . If your veterinarian does not currently offer Pawprint Oxygen, we are happy to contact them and discuss the benefits of prescribing Pawprint Oxygen to their patients.

When using a Buster ICU Oxygen Cage, you will set your concentrator to its highest setting. When using a Pet Oxygen Mask, please refer to your prescription for the flow rate indicated by your doctor.

If you are using a small or medium Pet Oxygen Cage, set your oxygen concentrator to the maximum flow rate (5LPM). If you are using a large Pet Oxygen Cage, set your oxygen concentrator to the maximum flow rate (10LPM).

When using a Pet Oxygen Mask with a concentrator, the flow rate will be prescribed based on your pet’s weight and medical history.

Most vehicles lack the necessary power output for the oxygen concentrator to function. 

Many cars have cigarette outlets and some newer cars and SUVs have regular household outlets to charge phones or small appliances. The oxygen concentrator requires more power than a car or SUV outlet can provide.

If you need to transport your pet, we recommend using our Pet Oxygen Rescue Kits This is a safe and effective way to support them with oxygen therapy on the way to your veterinary office.

Yes we do! Our concentrators can be rented on a monthly basis or purchased outright. Our rental option is perfect for pets who may need a lot of oxygen but not for a long period of time, such as those recovering from pneumonia or other short-term illnesses, as well as pets who may have an uncertain prognosis.

Our PureVent 5L model can be rented for $250/month and the PureVent 10L model can be rented for $350/month. These units come with brand new oxygen tubing and a pre-paid return label for your convenience. Simply place the return label over the old one, drop off at your nearest UPS store, and we’ll take care of the rest!

If you’re unsure that this is the best fit for you, give us a call at 855-699-4366 and we’ll help you make the best choice for you and your pet.

There are several types of pet oxygen cages on the market, but not all of them are safe for your pet. We recommend using the Buster ICU Pet Oxygen Cage.

We recommend the Buster ICU Pet Oxygen Cage due to its robust build quality and adaptable oxygen fittings. The Buster ICU Oxygen Cage includes a Venturi kit that allows you to change the oxygen saturation and flow within the oxygen cage, which disperses carbon dioxide, heat and humidity to ensure that your pet is safe and comfortable.

No, the Buster ICU Pet Oxygen Cage comes with a 7-ft length of oxygen tubing and a complete Venturi Piece Kit, as well as ice packs, comfort mat and a carrying case.

You will need to purchase an oxygen source. See our oxygen concentrators here.

Your pet oxygen cage should be determined by measuring your pet, and comparing them to the dimensions of the oxygen cage.

Choosing the right size oxygen cage for your pet is very important. Your pet should be able to fit comfortably in the cage both when standing up and when laying down.

Our Chamber Dimensions:

Small (18″ x 13″ x 13″): For pets under 10 lbs

Medium (24″ x 18″ x 18″): For pets under 25 lbs

Large (44″ x 26″ x 26″): For pets under 70 lbs

This is not recommended.

While an oxygen cage appears to be a simple device, there are many factors to consider, including temperature, humidity, and carbon dioxide and oxygen levels that can cause a dangerous environment for a pet if they are not maintained correctly.

Veterinary hospital grade oxygen cages can exceed $10,000 and address these issues.  The Pet oxygen cages we provide for home use have been designed with these factors in mind to keep your pet safe while in use.

Use the Portable Oxygen Kit when you notice your pet having any signs of respiratory distress.

 Signs of respiratory distress include:

• Coughing
• Vomiting, retching, or gagging
• Excessive panting
• Excessive anxiety, pacing, being unable to settle
• “Belly breathing”, where the pet is involving their diaphragm muscles to breathe
• Cyanotic episodes, where the pets tongue or gums turn blue or purple
• Loud breathing, “honking noise”, or wheezing
• Excessively fast or slow breathing (normal respiratory rate for pets is between 15-30 breaths per minute)
• Collapse
• Open mouth breathing (in cats, as it is not normal for cats to pant)

If you notice your pet is in respiratory distress, please use the Portable Oxygen Kit to provide treatment to your pet and make immediate plans to get to your veterinary office or local veterinary emergency center.  

Start the flow of oxygen and read the gauge on the regulator.

To start the flow of oxygen, fit the regulator to the top of the canister and turn clockwise. You will hear a slight hissing sound as the oxygen gas is flowing. You can now read the gauge on the regulator indicating how much oxygen remains in the canister.

The weight range of your kit will dictate what pre-set flow rate regulator will come with your kit

Pawprint Oxygen Canisters can last up to 30 minutes. How long the canister lasts, is dependent the weight of your pet. The flow rate is the “dosage” of the oxygen drug and determines the rate at which the oxygen gas leaves the canister. 

The regulator is a part of every Rescue Pet Oxygen Kit and dictates the flow rate. Pawprint Oxygen will provide you with a regulator that is pre-set to the flow rate that is appropriate for the weight of your pet.

These are the durations that the canister will last for each of the flow rates:

0.5 Liters per minute: 30 minutes

1.0 Liters per minute: 15 minutes

2.0 Liters per minute: 7.5 minutes

3.0 Liters per minute: 5 minutes

The Pawprint Oxygen Canisters are small enough to hold in your hand and are under 1/10th the pressure of a large oxygen E-tank.

They are lightweight and completely safe to use at home and in the car.As they are under much less pressure, the canisters are also safe in the heat (up to 120 degrees Fahrenheit) and cold, so they will remain safe to use, even if your package is left outside!

Oxygen is not flammable, but it is an accelerant, so we suggest keeping your canisters away from open flames. The same as any aerosol can, do not puncture the canister. These items are rated safe to ship via UPS Ground by the Department of Transportation.

We have a 2-year guarantee on the seal of the canister. If you store your canisters in a cool, dry place to keep the seal in tact, your oxygen canisters will last for years to come.

You can always check the level of oxygen within your canister via the gauge on your oxygen regulator.

Pawprint Oxygen Canisters are safe to use while traveling by car, but are prohibited for use on an aircraft.

For travel by car, Pawprint Oxygen Canisters comply with all necessary Department of Transportation regulations. This ensures that they are safe to use during transport.

For air travel, the FAA prohibits all products labeled as ‘canned oxygen’ to be brought onto an aircraft, whether that is in checked baggage, in carry-on baggage, or on their person. To assist with this restriction, Pawprint Oxygen Canisters can be shipped directly to your destination.

Orders containing Pawprint Oxygen Canisters must be shipped via UPS Ground due to federal regulations and cannot be expedited due to shipping restrictions. All other products, including oxygen concentrators, oxygen cages, pet oxygen masks, and regulators, may be shipped through UPS Ground, UPS Next Day Air, and USPS. The UPS Next Day Air option is available for an additional cost. Orders placed Monday-Friday before 3:30PM EST will ship out the same day. Orders placed after 3:30PM EST will be shipped out the next business day.

Fit your oxygen mask over your pet’s muzzle. The mask may cover the muzzle up to and including the rest of the head, depending on the pet’s size and head shape.

To acclimate your pet to the mask, hold the mask six inches away from your pet’s face and start the flow of oxygen. Slowly place the mask over your pet’s muzzle, giving them time to adjust to the oxygen flow and the presence of the mask. Most pets accept the mask once they feel the effects of the oxygen. If your pet is still weary of the mask, you can remove the black rubber diaphragm, which will ensure a looser and more comfortable fit while still providing an adequate level of oxygen.

We recommend taking your pets measurements to ensure you select the correct size. We supply three Pet Oxygen Mask sizes: small, medium, and large. Below are the measurements and weight recommendations for each.

Small: 2″ Depth, 3.5″ Diameter (typically for pets under 5lbs)

Medium: 3″ Depth, 3.5″ Diameter (typically for pets 5-20lbs)

Large: 4.5″ Depth, 5″ Diameter (typically for pets 20+lbs OR brachycephalic breeds with flatter muzzles)

Yes, they can be reused.

The Pet Oxygen Mask should be cleaned before being used on another pet or patient, or if it has become soiled. The mask can be washed with a mild soap and warm water. Dry the mask completely before using.

Use warm soapy water to clean both products, if needed. Rinse the mask several times in clean water and let air dry prior to use.

Yes! Our large mask is perfect for flat-faced breeds. You can always request your mask size to be swapped in your kit if their kit's weight range comes with a medium mask.